What is Buy Now Pay Later

ChargeAfter
Apr 15, 2020

Buy Now Pay Later (BNPL) is making a resurgence across various industries. Historically, this concept was closely tied to the layaway model—a popular form of consumer financing where customers deposited items, often luxury goods or household appliances, for later pickup. While some retailers still use layaways today, the rise of embedded financing technologies has significantly enhanced point-of-sale (POS) financing models and the overall checkout experience for both consumers and merchants.

POS Financing, also known as checkout financing, consumer financing, or micro-financing, is an immediate and convenient credit-granting process seamlessly integrated into the checkout process. Unlike traditional credit cards, this embedded lending method provides a line of credit without being tied to a consumer’s credit card. Consumers can finance their purchases for 6 to 48 months, often at 0% APR. The significant advantage? Shoppers can receive and use their products or services immediately, with no delays.

Why not just use a credit card?

While credit cards offer convenience, they typically come with high interest rates ranging from 18% to 29.9%, with no fixed repayment date. Additionally, consumers who exceed 30-40% utilization of their credit limit may experience a decline in their credit scores, as credit bureaus perceive them as overly reliant on credit. Recent trends indicate a shift in consumer behavior, with decreased credit card usage. Notably, 63% of Millennials and Generation Zers do not own a single credit card and are poised to make up more than half of the consumer landscape by the mid-2020s. This changing dynamic raises the question of how the declining use of credit cards might impact businesses shortly.

The rise of short-term installment loans

Over the past 3 to 5 years, there has been a notable increase in short-term installment loans, driven by consumer demand for choice and flexibility in payment options. Point-of-sale financing allows merchants to sell more by providing consumers with in-store financing and e-commerce financing options beyond traditional credit cards. This method offers more affordable, personalized financing solutions directly at the checkout. The omnichannel lending approach caters to mid and big-ticket items, aiming to make desired products more accessible to consumers, regardless of where they shop.

Consider this scenario: purchasing a $2,196 set of heavy-duty wheels for your Land Rover is more practical when spread over 24 months with 0% APR rather than charging the entire amount to a credit card. Although younger adults are primary targets for POS financing, older demographics like Gen X and Baby Boomers are also drawn to the convenience of short-term installment loans. 74% of all U.S. adult consumers believe installment loans alleviate the stress of large upfront purchases.

Merchants offering the Buy Now Pay Later option benefit from higher conversion rates, while consumers enjoy flexible repayment terms without the financial strain of making large purchases upfront. Platforms like ChargeAfter, a multi-lender embedded finance platform, have reported a 45% increase in sales for merchants offering POS lending options. This strategy fosters more robust relationships between merchants and consumers by providing a white-label BNPL solution that meets consumers halfway, making POS financing an intelligent payment option for today’s discerning shoppers.

Enhancing customer experience with buy now pay later

Implementing Buy Now Pay Later options has redefined the customer experience by offering a seamless and flexible payment process. Unlike traditional financing methods, embedded financing provides a straightforward approach directly integrated into the point of sale, whether in-store or online. This omnichannel financing approach ensures that customers can access flexible payment options wherever they shop.

POS financing simplifies checkout by eliminating the need for lengthy credit applications or paperwork. Customers can apply for funding and receive an immediate decision within seconds, enhancing their shopping experience and reducing the potential for cart abandonment. This streamlined process is particularly beneficial for e-commerce businesses, where shoppers often make purchasing decisions quickly and expect a hassle-free checkout.

Boosting merchant sales with in-store and e-commerce financing

Merchants benefit significantly from offering in-store financing and e-commerce financing solutions. By integrating a white-label POS system that includes Buy Now Pay Later options, retailers can cater to a broader customer base, including those who may need access to traditional credit or prefer not to use credit cards. This flexibility can lead to an increase in average order values and customer loyalty.

The availability of POS lending also encourages repeat business, as customers are more likely to return to merchants that offer convenient and flexible payment options. By leveraging an embedded lending platform, companies can provide tailored financing solutions that meet the diverse needs of their customers, whether they are purchasing in-store or online. This approach improves customer satisfaction and enhances the overall brand experience.

The role of embedded lending networks

An embedded lending network plays a crucial role in the success of POS financing platforms. By connecting merchants with a network of lenders, these platforms can offer customers a broader range of financing options, increasing the likelihood of approval and ensuring that more customers can complete their purchases. This network-driven approach allows businesses to offer more competitive financing terms, such as 0% APR, making it easier for consumers to manage their payments.

Additionally, integrating embedded finance solutions into a merchant’s checkout process can significantly improve the customer experience by providing a one-stop solution for financing. Customers can browse, select, and finance their purchases all within a single platform without navigating multiple websites or applications. This cohesive approach to funding enhances the overall shopping experience and helps merchants stand out in a competitive market.

The advantages of white label buy now pay later solutions

Implementing a white-label BNPL solution allows merchants to customize the financing experience to align with their brand identity. This branding flexibility ensures that the financing process feels like a natural extension of the merchant’s offerings, building trust and providing a cohesive shopping experience. Businesses can use a white-label POS system to present the Buy Now Pay Later option as their own, creating a seamless transition from browsing to checkout.

A white-label BNPL approach also enables merchants to retain customer loyalty by offering a consistent and personalized experience. When customers use a financing option branded with the merchant’s identity, it reinforces the brand’s reliability and encourages repeat purchases. Moreover, white-label BNPL solutions can be tailored to meet the specific needs of the merchant’s target audience, offering flexibility in payment terms and promotional financing options.

Enhancing sales through embedded finance platforms

Integrating an embedded finance platform into a merchant’s sales strategy offers numerous benefits. By providing omnichannel lending solutions, merchants can offer flexible in-store and online financing options, creating a more inclusive shopping experience. This approach caters to different consumer preferences and captures a broader customer base, including those who may not have immediate access to funds or prefer alternative financing options.

Embedded finance solutions streamline the purchasing process by offering instant credit decisions and transparent terms, boosting customer confidence and reducing checkout hesitancy. For instance, shoppers who might be reluctant to make a large purchase can be encouraged by the availability of manageable installment plans, leading to higher conversion rates and increased sales.

Integrating POS financing into your business model

To maximize the benefits of POS financing, businesses must strategically integrate embedded lending into their sales model. This integration involves selecting the right embedded lending platform that aligns with the business’s goals and customer base. Factors to consider include the platform’s ease of use, the range of financing options available, and the level of customization it offers.

By embedding POS financing options directly into the checkout process, whether online or in-store, merchants can create a frictionless customer journey. This integration enhances the overall shopping experience and provides valuable insights into customer preferences and spending behaviors. With the right POS financing platform, businesses can offer flexible, customer-friendly payment options that encourage more significant purchases and foster long-term loyalty.

The future of POS financing and buy now pay later

Buy Now Pay Later and POS financing are poised to play an increasingly important role in consumer purchasing behavior. With the growing demand for flexible payment options, merchants who embrace embedded financing solutions will be better positioned to meet customer needs and drive sales growth. Integrating white-label BNPL and omnichannel financing into business models will become a key differentiator, offering a competitive edge in the market.

The ongoing development of embedded lending networks will further enhance the availability and accessibility of POS financing, enabling merchants to offer their customers a broader range of options. By adopting these innovative financing solutions, businesses can create a more inclusive and personalized shopping experience, ultimately leading to higher customer satisfaction and loyalty.

Conclusion: Embracing buy now pay later for business growth

Incorporating Buy Now Pay Later into your business model is more than just offering an additional payment option—it’s about enhancing the overall customer experience and fostering brand loyalty. By leveraging embedded financing solutions such as white-label BNPL and POS financing platforms, merchants can provide their customers the flexibility and convenience they seek. This not only increases conversion rates but also encourages repeat business.

Embedded lending platforms have transformed the way consumers approach purchasing, allowing them to make more informed and manageable financial decisions. Integrating these solutions into your omnichannel lending strategy, whether in-store or online, can significantly impact your sales and customer satisfaction. Offering in-store financing and e-commerce financing options allows you to cater to a diverse audience, ensuring that you are meeting the needs of all your customers.

As embedded lending networks continue to grow and evolve, businesses that adopt these innovative embedded finance solutions will be well-positioned to thrive in an increasingly competitive market. By providing a seamless and personalized financing experience, you can build stronger relationships with your customers and create a shopping environment that is both accommodating and forward-thinking.

In summary, integrating Buy Now Pay Later options into your business helps boost sales and enhances customer loyalty and satisfaction. The future of retail lies in offering flexible, customer-centric payment solutions, and embracing embedded finance is a strategic step toward achieving this goal.

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About the author
Oded Dayani