Jerome’s Furniture Case Study: Free Download

May 18, 2023

Jerome’s Furniture: A Legacy of Quality and Growth:

Established in 1954 by Jim Navarra, Jerome’s Furniture has built a legacy of delivering exceptional quality furniture for over six decades. What began as a single storefront has now expanded into a chain of 25 stores spread across California, catering to a vast customer base. Jerome’s Furniture has also embraced the digital age with a thriving e-commerce website, allowing customers to shop conveniently online.


Jerome’s success with ChargeAfter:

Recognizing the importance of providing flexible financing options to their customers, Jerome’s Furniture forged a partnership with ChargeAfter and integrated ChargeAfter’s consumer financing platform. This collaboration was a turning point in the furniture retailer’s financing strategy, significantly increasing customer financing adoption.

Since implementing the new financing strategy, Jerome’s Furniture has witnessed a remarkable 67% surge in customer financing adoption. This surge means many customers now use the store’s flexible payment options. Even during challenging times marked by inflation and market uncertainty in 2022 and 2023, approval rates have remained consistently high. This accomplishment reflects Jerome’s Furniture’s commitment to providing financial access to its customers, empowering them to bring home quality furniture without unnecessary financial burdens.

The success achieved by Jerome’s Furniture provides valuable insights into the impact of consumer financing on retail businesses. By embracing ChargeAfter’s platform, the furniture retailer has expanded its customer base, enhanced customer satisfaction, and ultimately drive business growth. The case study showcases how a strategic partnership and a customer-centric approach can lead to exceptional results.

Jerome’s Furniture’s partnership with ChargeAfter’s consumer financing platform has undoubtedly been a game-changer for the company.

The case study provides an overview of their success, highlighting the significance of consumer financing in the retail industry.


Download the Case Study! FREE

If you want to learn more about how Jerome’s Furniture achieved a 67% increase in consumer financing adoption while maintaining high approval rates. We invite you to download the complete case study. Gain valuable insights and unlock new possibilities to help your business thrive in the ever-changing retail landscape.

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